CALGARY CO-OP MEMBERSHIP TERMS AND CONDITIONS

DATE: October 14, 2016

In this document we will use the name “Calgary Co-op” to describe the Calgary Co-operative Association Limited. This site www.calgarycoop.com (the “Site”) is a website owned and operated by Calgary Co-op.

These Terms and Conditions govern the online Calgary Co-op membership application process and the administration of your corresponding account. Calgary Co-op reserves the right to modify or amend these Terms and Conditions without notice at any time. As such, it is important that the Terms and Conditions be read on a regular basis so that you are aware of any such changes. Acceptance of membership constitutes an agreement to comply with the following conditions and regulations.

1. Acceptance of Terms

Member agrees to have read these Terms and Conditions and understands and agrees to what is contained herein. Notwithstanding any other section of these Terms and Conditions, the posting of the current version of the Legal Disclaimer http://www.calgarycoop.com/legal shall be deemed notice to the member of such Web Use Waiver and Policy, where notice is required or permitted to be given hereunder.

2. Membership Eligibility

Membership is open to any person, individual or entity, who meets the obligations of membership and who:

a. If an individual, is 15 years of age or older;

b. Purchases, as a condition of membership, at least one membership share with a par value of one dollar; and

c. Submits to Calgary Co-op:

i. an online application for membership; and

ii. payment for the membership through the Site.

All information supplied by you as requested by Calgary Co-op is true, accurate, current and complete and you agree to promptly update your account information in order to keep it current, complete and accurate.

3. Payment

Payment for the membership through the Site must be made to Calgary Co-op in Canadian Dollars paid either by VISA or MasterCard. Calgary Co-op has engaged Moneris Solutions (“Moneris”) as its online payment solution provider. Moneris collects your name and credit card information you submit when conducting business on this Site for payment of your Calgary Co-op membership. Moneris will maintain ownership over this information and data. Moneris does not sell any personal information that it collects. By submitting your personal information on this Site you consent to such transfer and storage. Please review the Moneris privacy policy for more information about how Moneris collects, uses and discloses personal information at https://www.moneris.com/en/Privacy-Policy. Calgary Co-op is not responsible or liable, directly or indirectly, for any damage or loss suffered by you which is caused or alleged to be caused by or in connection with Moneris’ privacy policy, content on its website generally or how it collects, uses or discloses personal information and data.

4. Approval of Application for Membership

Following acceptance of these Terms and Conditions and the submission of your online application, the applicant will be provided email notice of membership approval from Calgary Co-op. Calgary Co-op, in their sole discretion, reserves the right to refuse membership to any applicant or to revoke a membership for serious reasons, including fraud, or breach of conditions.

5. Membership Benefits

A co-operative is an organization that is owned by its members, for the good of its members. With a one-dollar investment, you will own a share of Calgary Co-op. As a member, you can run for the board of directors, attend Calgary Co-op’s Annual Meeting and cast a vote during yearly director elections.

As a Calgary Co-op member, you’ll also have the opportunity to earn an annual member refund based on the amount of purchases you’ve made each year. This includes everything purchased at Calgary Co-op food centres, including Pharmacy; Wine, Spirits, Beer locations; Home Health Care stores, and at Calgary Co-op gas bars for petroleum and convenience store purchases.

With Revved Up Rewards, you’ll also receive an additional two cents per litre towards your next grocery purchase — every time you fill up your vehicle.

T4As are mailed in January of each year to members who earned a member refund in excess of $100 and received a statement detailing their refund in February for the prior year. For more information on the Annual Member Refund and Understanding your T4A click here http://www.calgarycoop.com/about/membership.

6. Membership Cards

Upon acceptance, each new member will receive a printable version of a Calgary Co-op Membership Card via email, as well as their Calgary Co-op Membership cards by mail, which can then be used at all Calgary Co-op food centres, including Pharmacy; Wine, Spirits, Beer locations; Home Health Care stores, and at Calgary Co-op gas bars for petroleum and convenience store purchases.

If a Membership Card is lost or stolen, you may replace your card at a Calgary Co-op food center, with picture identification.

7. Co-operative By-Laws and Limitation of Liability

Calgary Co-op is governed by a set of by-laws to conduct its affairs, and when you join Calgary Co-op, you agree to abide by those by-laws. Please contact us if you have any questions.  http://www.calgarycoop.com/assets/Board-of-Directors/2015-By-laws.pdf

In addition to the Calgary Co-op Rules of Co-operation, failure to comply with these Terms and Conditions or abuse of membership privileges may result in the termination of a membership or curtailment of certain privileges.

Calgary Co-op will be released from, and in no event, will Calgary Co-op be liable or responsible for, any and all claims in respect of any loss or damage suffered in connection with the membership program by the member or others that is caused by:

a. Failure by Calgary Co-op to provide an account statement.

b. Any errors or omissions in Calgary Co-op sources including but not limited to this Site or any of its affiliated websites.

c. Loss or theft of a benefit.

d. The termination of the membership of a member.

e. Cancellation by Calgary Co-op of any benefits.

f. Failure by Calgary Co-op to send a member any emails or other communications as set out in these Terms and Conditions.

8. Communications

a. Members are responsible for and are required to immediately notify Calgary Co-op of any changes to member’s mailing address, email address and other contact information the member may have provided to Calgary Co-op in connection with your account or membership.

b. Calgary Co-op shall have no liability for any misdirected, lost or delayed communications (including mail or other electronic communications) resulting from member’s failure to provide such notice or for any interruption or delay in mail delivery. Calgary Co-op may also communicate with a member electronically and any notice or electronic statement of the account provided to member, or agreement made electronically, will be considered to be "in writing", signed and delivered for all purposes unless otherwise prescribed by law.

9. Use of Information

a. Calgary Co-op may exchange all information relating to a member’s application, membership, and transactions with other parties, such as participating partners, merchants or service providers, as required to administer your membership, to fulfill membership benefits and to provide member with Calgary Co-op information by mail or email.

b. All collection, use or disclosure of personal information about a member shall be in accordance with the Calgary Co-op Privacy Policy that is available at http://www.calgarycoop.com/privacy-policy

10. Waiver

a. Any waiver by Calgary Co-op of the strict observance, performance or compliance by member of any portion of these Terms and Conditions and any extension of time or other indulgence granted by Calgary Co-op, either expressly or by course of conduct, shall not alter, affect or prejudice any of Calgary Co-op’s rights or remedies and shall be effective only in the specific instance and for the purpose for which it was given and shall be deemed not to be a waiver of any of

Calgary Co-op’s rights and remedies arising in respect of any other breach of these Terms and Conditions.

b. No delay or omission by Calgary Co-op in exercising any right or remedy hereunder shall operate as a waiver of that or any other right or remedy.

11. Privacy

Calgary Co-op respects a member’s right to privacy. Our privacy policy outlines our policies and practices in detail. Please view/read the Calgary Co-op Privacy Policy that is available at http://www.calgarycoop.com/privacy-policy